FAQ Frequently Asked Questions
Common Questions and Answers
General and Content Related Questions . . .
Schedule and Location Related Questions . . .
Prerequisites and Related Questions . . .
Registration, Cost and Payment Related Questions . . .
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Answers . . .
Our AGTEK technical training seminars are written, produced and delivered by Michael Cope, a former grading and paving estimator with 30 years of "hands on" AGTEK software experience. These seminars adopt a practical end-user's point of view and use a methodical, step-by-step approach to distill a vast number of AGTEK software functions into a coherent systematic approach to efficiently and confidently produce and manipulate accurate 3D site grading models for quantity takeoff and grade control applications, all of which is meticulously documented in the accompanying seminar technical manuals (see next FAQ). Because these seminars introduce, explain, elaborate, combine and extend such a wide range of basic, intermediate and advanced AGTEK software functions, they are not intended to be the seminar attendee's "first point of contact" with the AGTEK software--in order to cover the breadth and depth of AGTEK functions and applications that are included in the seminars, the instructor relies on a fast-paced lecture/demonstration format (the instructor uses live AGTEK software in class, but attendees do not work "hands-on" with AGTEK software in class). Attendees that have no prior "hands-on" experience with AGTEK software might be a little overwhelmed by the volume and intensity of information covered in these seminars (see related FAQ). The Day 1 seminar runs from 8:30 am until 5:00~5:30 pm, the Day 2 seminar runs from 8:30 am until 4:30~5:00 pm, and the Day 3 seminar runs from 8:30 am until 3:30~4:00 pm (Day 3 covers some pretty complicated applications so it is a little shorter
than the first two days). All seminars include a one-hour break for lunch at noon (lunch is provided by Earthwork Software Services), plus short breaks at mid-morning and at mid-afternoon.
Attendees receive a detailed seminar technical handbook for each day of class. The handbooks mirror each day's seminar presentation with illustrated, step-by-step instructions on how to perform each application as it is demonstrated in class. The detailed handbooks minimize the need for note taking and allow the seminar attendee to focus on the topics being demonstrated and discussed in class. Seminar students can practice the specific applications they have learned in the seminar by downloading and using data files which correspond to the exercises documented in the seminar handbooks. Because they also document a considerable amount of additional detail and examples that are not actually discussed in the seminar class, our handbooks also provide attendees with a valuable and ongoing "how to" AGTEK technical reference. We put an awful lot of time and painstaking effort into producing (and updating) these user-friendly seminar handbooks and it shows--our attendees tell us that our handbooks represent the most detailed, accessible, and practical AGTEK technical documentation available from any source. To view the table of contents for each of our seminar handbooks, click on the following links: Fundamentals of Site Modeling & Takeoff (Day 1), Working With CAD, Vector PDF & Survey Data (Day 2), and Strata, Over-Ex & Related Functions (Day 3).
Our seminar instructor, Michael Cope, is uniquely qualified to teach the practical applications of AGTEK software. Michael actually worked as a grading and paving estimator for ten years, he has been working with AGTEK software since 1984, and he has been professionally dedicated to providing AGTEK software training services since 1998. His easygoing personality and plain talk (free of indecipherable programmer-speak and technical mumbo jumbo) supports a relaxed classroom setting and encourages questions, group discussion, and the sharing of ideas; he is approachable and readily shares his own AGTEK experience and insights with all. Click here for Michael Cope's detailed professional biography.
Our regional seminars set the standard for AGTEK software training in content, convenience, technical documentation and value. To read comments from previous seminar attendees, click here.
Click here for our AGTEK Seminar Training Files download page. Files are available for our seminars going all the way back to the 2003-2004 seminar season (please be sure to download the files that correctly match the seminar season indicated on the cover of your seminar handbooks).
Seminar courses are available only for AGTEK's Windows®-based Earthwork 3D/4D site modeling and takeoff products. We no longer offer seminars for AGTEK's legacy MS-DOS®-based Sitework Engineering, SitePlan 98 or Sitework 98 programs. We have also discontinued our seminar for the retired Graphic Grade 3D product.
For the Fall 2017 - Spring 2018 seminar season, we offer three different classes.
Our seminar courses are updated every season to reflect modifications and improvements in the latest release versions of the corresponding AGTEK software (currently 3D v1.79.2 and 4D v1.19.2). As always, changes in our seminar courses reflect (1) functional changes in the corresponding AGTEK software, (2) comments and suggestions from our seminar attendees, and (3) our own observations in conducting the seminars.
- Day 1 (Fundamentals of Site Modeling & Takeoff) The Day 1 seminar has been updated for the 2017-2018 season but it remains centered on the day-long and foundational "Earthwork Modeling Step-by-Step" exercise based on a multiple raster PDF plan sheet data-entry scenario. This course focuses a great deal of attention and detail on the proper entry, error-checking, and editing of Data Lines so the user has the tools and confidence needed to produce surface models with the appropriate accuracy for quantity takeoff and field applications. Additional class segments cover the entry of Existing Perimeters, Design Perimeters, Stripping Areas, and Sectional Areas/Report Regions, including important tips on avoiding mistakes that can affect the corresponding surfaces and volume calculation results. The Volume Report is discussed in detail, including the use of Fill Factors to adjust for shrink/swell from bank cut to compacted fill. All of this (and much more) is fully documented in the accompanying Day 1 Seminar Handbook (a 318-page tome revised and expanded for 2017-2018). Taking up a very full day, this class runs from 8:30 am until 5:00~5:30 pm and is literally packed with well-documented "must-know" technical (but very practical) information for all AGTEK users. Be sure to review the Courses Overview page, the (Final) Day 1 Seminar Outline, and the (Final) Day 1 Seminar Handbook Table of Contents.
- Day 2 (Working with CAD, Vector PDF & Survey Data) The Day 2 seminar has also been edited and revised for the 2017-2018 season. The foundational Modeling With CAD/PDF Data Step-by-Step exercise provides the attendee with a thorough examination of the tools and techniques for importing and processing multiple-sheet vector PDF files and CAD data, including import options, troubleshooting "missing" data, selecting/transferring layers, finding/eliminating elevation errors, and 2D to 3D conversions. The Data Prep for Auto Pad Utility and Street Model Using Conform Annotate exercises provide in-depth demonstrations of practical modeling techniques applied to more complicated CAD data examples. Other class segments cover imported PNEZ survey data manipulations (borrow pit/stockpile volumes, modeling with cross-section survey data, and bid-topo verification). The revised and expanded 312-page Day 2 Seminar Handbook fully documents the techniques demonstrated and discussed in class. Although they are not covered in class, the seminar handbook's Design and Drafting Tools appendix documents use of AGTEK's data-manipulation tools to create a balanced site grading design starting from a simple base map (boundary and topographic survey) and the Exporting AGTEK Data appendix provides examples and documentation for AGTEK's various data export options. The Day 2 class runs from 8:30 am until
4:30~5:00 pm and provides a full-day's worth of "must-know" techniques for those AGTEK users that need to work efficiently and confidently with imported vector data. Be sure to review the Courses Overview page, the (Final) Day 2 Seminar's Outline, and the (Final) Day 2 Seminar's Handbook Table of Contents.
- Day 3 (Strata, Over-Ex & Related Functions) The Day 3 seminar has also been edited and revised for the 2017-2018 seminar season but there are no major departures from the topics covered in last season's seminar ... just the latest details. This class provides AGTEK users with a range of tools, tips and techniques for modeling and quantifying more complicated site scenarios including differential subsurface soils, vertically-staged earthwork, and work defined by depths of cut and/or fill (see Courses Overview page). The accompanying 236-page Day 3 Seminar Handbook (revised and expanded for 2017-2018) provides detailed documentation for the manipulations demonstrated in this class. Because this class covers some pretty dense (advanced) topics, it is a little shorter than the other days and runs from 8:30 am until 4:00~4:30 pm. Click to view the (Final) Day 3 Seminar's Outline and the (Final) Day 3 Seminar's Handbook Table of Contents.
Between seminar seasons (typically late June through early-October) some, or all, of our course details will be marked Tentative as we plan our new seminar schedule and make content revisions for the upcoming season. Regarding course content revisions (see related FAQ), the final topics covered in each seminar class will generally conform to the current Courses Overview page; however, because various exercise examples and sequences are being edited, the Final Course Outline (Day 1, Day 2, Day 3) and Handbook Tables of Content (Day 1, Day 2, Day 3) pages may differ somewhat from those that are designated Tentative. A Course's Outline and Handbook Tables of Content pages will be designated Final once all course revisions and editing have been completed for that course day. For the 2017-2018 seminar season the Day 1, Day 2, and Day 3 materials are Final (we're done editing and updating the course materials).
The topics covered in the Day 1 seminar apply to the following AGTEK products:
The topics covered in the Day 2 seminar apply to the following AGTEK products:
The topics covered in the Day 3 seminar apply to the following AGTEK products:
Essentially all of the Day 1, Day 2 and Day 3 seminar topics apply to GradeModel 3D because GradeModel 3D was simply an extended version of SiteModel 3D, including a shared menu structure and user interface. However, GradeModel 3D also included the modeling functions of Highway 3D plus the haul planning functions of AGTEK's Trackwork 4D product and our seminars DO NOT address these extended functions of GradeModel 3D.
Our seminars are applicable to both the Earthwork 3D and Sitework 4D products, and our attendees are often a mix of both Earthwork 3D and Sitework 4D users. Although we now run Sitework 4D software exclusively in our seminar classes, we could conduct the classes using either Earthwork 3D or Sitework 4D because essentially all of the Day 1, Day 2 and Day 3 seminar topics demonstrate and document core program functions available to both Earthwork 3D and Sitework 4D users (the 3D and 4D products share a similar user interface, including the same Mode-Surface-Layer organizational structure, the same menu structure, and 99.9% identical keyboard shortcuts). There are differences between 3D and 4D in some sub-menus, in various dialog options, and in a few keyboard shortcuts (and 4D offers numerous functional advantages over the 3D product) but these differences are pointed out in class and are documented in the detailed seminar technical handbooks. With the exception of 4D's Apply Template utility (which is used in the Day 3 seminar), the modeling and takeoff functions taught in our seminars work identically in the 3D and 4D versions of AGTEK's site earthwork software. Like Earthwork 3D, Earthwork 4D offers a number of optional add-on modules that are NOT covered in our seminar classes (see related FAQ).
The short answer is "No." Our seminars focus on teaching earthwork modeling and takeoff skills applicable to commercial, industrial, residential and other site-type projects (as opposed to "DOT" roadwork projects); therefore, our seminars do not address the specialized functions (data entry from cross sections, horizontal/vertical COGO, mass analysis, etc.) of the Highway 3D/4D products. However, Highway 3D/4D users can take advantage of AGTEK's self-paced, video-augmented online training courses for Highway 3D and Highway 4D (both of these video training series include corresponding downloadable plan and data files); Earthwork 4D users can also schedule live, "hands-on" Highway 4D Web Training.
All AGTEK Earthwork 3D/SiteModel 3D/GradeModel 3D/Sitework 4D users who perform dirt takeoffs for commercial, industrial, residential and other site projects should master the functions covered in the Day 1 seminar. The Day 1 seminar addresses data entry via manual digitizing from both paper plans and raster PDF files (manual digitizing is required when CAD or vector PDF files are not available) and covers the vitally important steps of error checking, data editing, "break line" entry, adjustments for topsoil stripping and design structural sections, and calculation and reporting of cut/fill volumes. AGTEK users who want to perform dirt takeoffs using imported CAD or vector PDF files (and eliminate the need for tedious and time-consuming manual digitizing) should also master the functions covered in the Day 2 seminar. Depending on the specific nature of your work, the more advanced functions covered in the Day 3 seminar may also be of interest to AGTEK users who perform dirt takeoffs. Click here to read about the differences between modeling for takeoff and construction applications.
[Note: If you are using AGTEK's SitePlan 3D program (not Earthwork 3D/SiteModel 3D/GradeModel 3D/ Sitework 4D) for dirt takeoffs, you should attend only the Day 1 seminar. Click here if you don't know which AGTEK product you are using.]
All Earthwork 3D/SiteModel 3D/GradeModel 3D/Sitework 4D users who use AGTEK for GPS modeling for commercial, industrial, residential and other site projects should master the functions covered in both the Day 1 and Day 2 seminars. Although data entry for GPS models should not be based on manual digitizing, the vitally important Day 1 seminar topics of error checking, data editing, and "break line" entry are critically important to producing accurate GPS models. Because GPS models should be based on the project designer's CAD data (to avoid the horizontal inaccuracy associated with data entry via manual digitizing), GPS model builders must be able to efficiently import CAD data, identify and eliminate CAD elevation errors, and convert 2D CAD line work to 3D data lines--all of which is detailed in the Day 2 seminar. Depending on the specific nature of your work, the more advanced modeling functions covered in the Day 3 seminar may also be of interest to GPS model builders. Click here to read about the differences between modeling for takeoff and construction applications.
When grading plans are provided in a PDF file, the plan line work (contours, curbs, buildings, etc.) will be represented with either raster or vector graphics. With raster graphics, a simple “bitmap” (a pattern of small shaded pixel squares) is used to represent the line work (raster graphics result when a paper plan sheet is scanned). With vector graphics, plan line work is mathematically defined—just like in CAD (vector graphics result when vector CAD data is plotted to a PDF file directly from a CAD system). When an AGTEK user imports a PDF grading plan, raster line work will typically be manually digitized (using the techniques documented in the Day 1 seminar) and vector line work will be processed like CAD data (using the techniques documented in the Day 2 seminar).
The short answer is "Yes." Manual digitizing data-entry techniques are covered in the Day 1 seminar and, although we actually demonstrate manual digitizing from raster PDF plans in the seminar class (a digitizing board/pad is not used in the seminar), AGTEK's manual digitizing functions apply equally whether digitizing from paper or PDF plans. There are some functional differences between digitizing from paper plans vs. PDF plans (plan scaling is the biggest difference, while the "contour streaming" function is a good example of a minor difference) but these differences are thoroughly documented in the detailed Day 1 Seminar Handbook that is provided to each seminar attendee.
Yes! Although experienced AGTEK users should already be familiar with many of the functions addressed in the Day 1 seminar, a surprisingly large number of experienced users report that they have gained invaluable tips, tricks and insights by attending this most fundamental seminar course. This is perhaps most true with experienced AGTEK users when they are "self taught" (never had any formal training on how to properly use AGTEK software) or "hand-me-down taught" (trained by other, possibly self-taught, AGTEK users in their organization); but it can also apply to experienced AGTEK users when it has been several years since they last received any formal AGTEK training (our seminar courses are updated every year to reflect ongoing changes in the AGTEK software). How do you know what you don't know? How do you know what you don't remember? Attending the Day 1 seminar can benefit even the most experienced of AGTEK users.
Earthwork 4D is a suite of modular products: the "base" 4D product is Sitework 4D (which functionally corresponds to Earthwork 3D and our seminar topics). But Sitework 4D includes a growing list of unique improvements and functions that are not available in Earthwork 3D; examples include improved CAD/PDF importing (Day 2 seminar) and an Apply Template utility (Day 3 seminar), and an impressive Google Earth interface (which is not demonstrated in our seminars but is documented in a short example in an appendix to our Day 2 seminar handbook; however, it is very well-documented via numerous online training videos produced by AGTEK, including this basic KMZ export example). Several optional 4D modules can be added to Sitework 4D, including Highway 4D (linear earthwork takeoff/modeling/haul analysis based on alignment cross-section data), Materials 4D (detailed length/area paving materials takeoff), Underground 4D (detailed storm/sewer/water pipe materials takeoff), and Trackwork 4D (site haul planning using takeoff/model data and actual haul production analysis using autonomous GPS tracking data). Because our seminars are specifically focused on the applications and functions of site earthwork modeling and takeoff, we do not address the optional applications and functions of Highway 4D, Materials 4D, Underground 4D, and Trackwork 4D; however, AGTEK offers numerous self-paced online training videos, as well as live "hands-on"
Web Training classes, documenting these various 4D add-on modules. If you are looking for coverage of a specific application or program function in our seminars, please be sure to review our course descriptions, course outlines (Day 1, Day 2, Day 3), and seminar handbook tables of content (Day 1, Day 2, Day 3) to be certain that your specific interests will be addressed. And feel free to contact us with any questions.
That depends on the policies and requirements of the organization granting the continuing education/professional development credits. Upon request, we will be happy to provide the seminar attendee a letter documenting his/her attendance dates, seminar course content, and hours of instruction. Net of lunch and breaks, the Day 1 seminar represents ~ 7.5 hours of instruction time, the Day 2 seminar represents ~ 7.0 hours of instruction time, and the Day 3 seminar represents ~ 6.5 hours of instruction time.
Another way to receive "credit" for attending our seminars is through the seminar instructor's endorsement of AGTEK skills on the seminar attendee's LinkedIn® profile. Any attendee wishing to receive an AGTEK skills endorsement should invite the seminar instructor, Michael Cope, to join their LinkedIn network (please reference the seminar location and year attended in your invitation).
Regional seminars are offered in numerous cities across North America from fall to summer every year. Click to view the current seminar schedule. If you would like to receive fax and/or email announcements for future seminars, please Join Our Mail List.
The Fall 2017 - Spring 2018 seminar schedule is now posted on this website. In general, subsequent seminar season schedules are posted in late August or early September every year. If you would like to receive our periodic fax and/or email seminar schedule announcements, please Join Our Mail List.
The seminar schedule of locations and dates is marked Tentative (or Partial) when all (or some) of our planned seminar locations have not been assigned specific dates (typically, our schedule of fall seminar locations is the first to be assigned specific dates, with dates for the following winter, spring and summer locations added as they are resolved). Once online registration is "open" and accepting registrations (typically by late-August or early September), any locations with specific dates (month, day and year) posted on the seminar schedule are Final (dates for those locations will not change). TBD for a seminar's dates indicates that firm dates have not been established for that location.
Join Our Mail List to receive seminar schedule updates via email and/or fax.
The cities in which we offer our seminars can vary from one seminar season to the next and such variations are inevitably based on regional demand for our services. Because our time, resources, and energy are limited, cities with insufficient demand are dropped in favor of other cities and regions where demand is stronger. We sometimes also rotate our seminars between different cities in a region (Raleigh, Charlotte and Richmond, for example) or offer multiple cities in a single region (Orlando and Tampa, for example) based, again, on strong demand in a particular region. With all that said, our seminar schedule is designed to offer enough geographic choice so that a seminar city is no more than a short drive (or flight) away for most AGTEK users. If our current schedule does not meet your needs and you would like to receive future fax and/or email seminar schedule announcements, Join Our Mail List.
Venue and lodging information is typically available at least three to four weeks in advance of a specific seminar location's event date. If your company is already registered for a seminar location, this information will be emailed to you as soon as it is available. Access to venue information is also available from the Seminar Locations and Schedule Page of this website (click on a seminar city location for venue and lodging information).
If you do not wish to register for a seminar at this time, but you would like to automatically receive Seminar Schedule Announcements and City Location Reminders, you can Join Our Mail List. Other options include following our seminar announcements on LinkedIn and/or Twitter .
Anyone needing a better understanding of AGTEK software functions and capabilities will benefit from attending our regional seminars and seminar attendees typically include:
- Hands-On AGTEK Users These are the estimators, project managers, project engineers, and surveyors that routinely use AGTEK software to create 3D site models for earthwork calculations and grade control applications. In terms of increased knowledge, confidence and productivity, hands-on users have the most to gain from attending the seminars and it is no surprise that hands-on users are the most common seminar attendees. (Prerequisites apply for hands-on users.)
- Hands-Off AGTEK Users These are the owners, managers, and pricing estimators that rely on the results of AGTEK software (quantity reports and supporting documentation) but may never actually use AGTEK software themselves. Because hands-off users often underestimate or misunderstand what can be accomplished with AGTEK software, hands-off users attend the seminars to learn what they can reasonably expect their hands-on AGTEK users to do for them.
- Potential AGTEK Users These are individuals considering a purchase of AGTEK software and who want a better technical understanding of the product before making their final purchase decision. What better way is there to make an informed purchase decision than to participate in an unbiased training session with users that have already purchased AGTEK software?
Yes! Our seminars are open to all AGTEK users, including users that may have purchased "used" AGTEK software.
It is assumed that all seminar attendees have a familiarity with site grading plans and associated earthwork terminology (they understand what is meant by such terms as "existing grade", "design grade", "contour", "spot grade", "slope", "stripping", "cut", "fill", and "compaction"). For those attending the seminars only to make a product purchase evaluation, or only to understand what the products are capable of doing, no other prerequisites apply. However, these fast-paced, lecture/demonstration style seminars are designed to take other attendees (those who are actual "hands-on" users of the products) well beyond the basic software training provided to them by AGTEK at the time of purchase. For hands-on users, the following prerequisites also apply:
Day 1: Some prior hands-on experience with Earthwork 3D, SitePlan 3D, SiteModel 3D, GradeModel 3D, or Sitework 4D is strongly recommended. Students with no prior hands-on experience may be overwhelmed by the volume and detail of information presented, especially if they will also be registering for the Day 2 and/or Day 3 seminars. New AGTEK users are urged to get at least some hands-on experience with their AGTEK software before attending our seminars (see next FAQ).
Important: Our recommendation to potential attendees with "no experience at all" is that they should initially attend our Day 1 seminar only (see previous FAQ). With that said, suggested preparation considerations before attending the seminar include ...
Plan Reading and Earthwork Concepts: If "no experience at all" means that you are brand new to the civil construction industry and that you have difficulty understanding site grading plans and their associated details and terminology, please consider making use of some learning resources before attending our seminars.
Self-Paced AGTEK Training Options: Brand new AGTEK users will increase the value gained from attending our seminars by getting some basic hands-on experience with the software before attending the seminars. Consider making use of any of the following self-paced training options ...
- Day 1 Seminar Handbook If co-workers from your company have previously attended our Day 1 seminar, ask to borrow their Day 1 seminar handbook and work through the "Earthwork Modeling Step-by-Step" exercise (these self-paced tips will help you get maximum benefit from the handbook). Click here if you can't locate your Day 1 seminar handbook.
- Tutorial Section of AGTEK User Manual Work through the "Tutorial" section of the AGTEK User Manual that came with your AGTEK software. If you've misplaced your AGTEK manuals you may be able to download a PDF copy for Earthwork 3D (see pages 1-12 through 1-57 of the "Earthwork 3D Manual" and pages 1 through 5 of the separate "PDF Application Notes" supplement) or Earthwork 4D (see pages 2-1 through 2-27 of the "Sitework 4D Complete Manual"). [Note: AGTEK Support ID and Password are required to access these downloads.]
- Video-Augmented Tutorial Work through the video-augmented basic training tutorials for Earthwork 3D (use the linked "Earthwork 3D Basics" videos and data files) or Earthwork 4D (use the linked "Course 1 - Basic Earthwork Takeoff" videos and data files to complete Lessons 2-8). A video only option (no corresponding data file downloads) is available via the Sitework 4D Basics video series (in the "Select Topics" dialog, pick "Basic PDF Takeoff" then watch the videos for Lessons 1 through 5). Making use of these self-paced video options would be excellent preparation for attending our Day 1 seminar! [Note: AGTEK Support ID and Password are required to access the associated file downloads and/or videos.]
- Guided Hands-On Web Training: Earthwork 4D users can purchase and schedule a live, hands-on Sitework 4D Basics web training class (live web-based training is no longer available for Earthwork 3D and 3D users should consider the self-paced training options described above).
Nothing much beyond a good night's sleep, your AGTEK-related questions, and a desire to learn. A yellow highlighter can be useful for those attendees who wish to mark important points in the provided seminar handbooks. Attendees that are in the habit of taking notes can bring a notepad and a pencil or pen, if desired (but our detailed seminar handbooks are intended to minimize the need for taking lengthy notes during class). The seminars are presented in a lecture/demonstration format, so please do not bring AGTEK computers and equipment to the seminar meeting room. Attendees are encouraged to dress comfortably and casually (yes--jeans, tee shirts, and sneakers are perfectly fine).
To select the seminar(s) appropriate to your needs, it is imperative that you identify which AGTEK product you are using. The surest way to identify your AGTEK product is to start the AGTEK program on your computer and select Help > About... from the pull-down menu, which will display a window identifying the name, version number and release date of the product.
If you can't start your AGTEK program, examine the AGTEK product manuals that came with your AGTEK system or call AGTEK at (925) 606-8197 and ask them to check their database to identify the products you own. It may be helpful to view this table (opens PDF) which compares functions available in AGTEK's various earthwork modeling products.
Seminar registrations are accepted and managed via our online registration system which provides the advantages of (1) real-time seat availability and price checking, (2) the option to pay by credit card via PayPal, (3) instant confirmation of registration with view/print option and immediately emailed confirmation/invoice, and (4) the ability to subsequently check your registration and payment status online at any time. Class size is limited at each location and seminar registrations are processed on a "first-come, first-served" basis, so please don't delay in submitting your registration!
Upon successful registration, a "Step 3 of 3" registration confirmation page provides a display link to view/print a confirmation/invoice AND the system immediately emails a confirmation/invoice to the email address provided by you on the registration form. However, all steps of the registration process must be completed in order to view/receive the confirmation/invoice (did you click the Calculate Tuition button at the bottom of the "Step 1 of 3" registration form AND did you click the Purchase Seats button at the bottom of the subsequent "Step 2 of 3" information review page? If you did not click both buttons, you did not complete your registration and a confirmation/invoice was not generated by the registration system.
If you are sure that you completed the seminar registration process then a Pop-Up Blocker on your computer may have blocked the option to view your confirmation/invoice, and a mistyped email address (on the registration form) or your SPAM Filter may have prevented the delivery of the emailed confirmation/invoice (check to see if your emailed confirmation/invoice was diverted to a spam, bulk, or junk mail folder). If all else fails, we can manually generate a PDF copy of your confirmation/invoice and email that to you (but an incomplete registration, a mistyped email address, or your SPAM filter settings may short-circuit that delivery method as well).
Excluding any applicable tax, seminar tuition rates range from $625 to $850 per person, per day (based on the availability of any Early Pay Discount). Tuition is quoted, invoiced and payable in U.S. Dollars.
To apply a tuition credit to your invoice, see your Tuition Credit Notice (emailed to you when you contacted us and cancelled your registration) for the required Tuition Credit Code and Email Address and enter these in the corresponding fields of the online registration form ... any available tuition credit is then automatically applied to the resulting invoice (if the registration form indicates that the entered credit code is "invalid", that credit code has expired or has a zero balance).
Most U.S. states (Connecticut is an exception) do not impose tax on seminar training services; however, determination, reporting, and payment of any applicable tax for a seminar registrant's state or province of domicile shall remain the responsibility of the seminar registrant. Earthwork Software Services' tuition invoice will not include any sales, use or value-added tax.
Seminar tuition covers only admission to the seminar and a catered lunch. Other meals, lodging, transportation, and any personal needs are the responsibility of the seminar attendee.
[Note: For attendees wishing to stay overnight at the seminar hotel, a group discount is usually available for our students. Information on any available group discount will be provided with the venue announcement.]
Yes, and you can also reprint an updated invoice (reflecting any expired Early Pay Discount and/or payments received). Once you have registered, simply click any Customer Support link or "Customer Support" button on this website and enter the Email Address and WEB Invoice Number corresponding to your registration (both can be found on your WEB Invoice).
[Note: If the information shown on your copy of our registration confirmation and invoice are correct (and we have not contacted you about any late payment), your registration status is in good standing.]
Tuition payment may be made by check or money order, payable to Earthwork Software Services, LLC and sent to 3440 Lismore, Conyers, GA 30012 USA (effective June 20, 2011).
[Note: Earthwork Software Services is not affiliated with the software manufacturer (AGTEK) and we cannot accept checks payable to "AGTEK".]
Your specific tuition Payment Due Date is stated on your registration confirmation and invoice. In general, the tuition Payment Due Date is the earlier of any applicable Cut-Off Date or 30 days from the date of registration. Please understand that any students who have not paid their tuition in full will not be admitted to the corresponding seminar.
Your seminar tuition can be paid with any major credit (or debit) card by selecting the PayPal® payment option during registration. PayPal is a popular and secure third-party online payments processor, a PayPal account is not required to pay by credit card via PayPal, and PayPal will not charge you a fee for processing your credit card payment. Please be advised that your PayPal payment will appear on your credit card/bank statement as PAYPAL EARTHWORKSO. Click here to view/print a PDF file with specific step-by-step instructions for using PayPal to pay your seminar tuition invoice.
If you are unable to complete your PayPal online payment, you can always pay your invoice by sending us a paper check. If an applicable Early Pay Discount Cut-Off Date is approaching, be sure to send your check via next-day delivery (using United Parcel Service, FedEx, etc.) to be sure we receive your payment by its due date.
If you wish to speak with a PayPal representative to try and resolve the problem, the phone number for PayPal's Help Center is (888) 221-1161 within the U.S. or (402) 935-2050 from outside the U.S. (available 4:00 AM PDT to 10:00 PM PDT Monday through Friday and 6:00 AM PDT to 8:00 PM PDT on Saturday and Sunday).
Click here to review our policies on seminar cancellations, transfers and refunds.
If you are having problems with the display and/or formatting of pages on this site, click here for some helpful suggestions.
Model "Pre-Bid" and "Contract-Award" CAD file request letters are included in the "Program and PDF/CAD Data Overview" section of our Day 2 Seminar Handbook (the text for these letters is contained in the CADletters.doc file included with the Day 2 training files download package). Also, AGTEK provides several sample data request letters on their website under Other Resources.
Our seminar handbooks are always "works in progress" as we continuously update and improve them. Major handbook revisions are only made between seminar seasons (when we compose the seminar handbook editions for the following seminar season) and these major revisions will always be included in the First printing of a seminar season's handbooks; however, during a typical eight-month seminar season, the handbooks for that season's seminar classes may go through five to ten different printings. Each printing includes minor handbook revisions that are made over the course of a typical seminar season (documenting any pertinent features of the software updates released by AGTEK, as well as the usual clarifications, elaborations, and corrections). Inspect the Title Page (page 1) of your current seminar handbook and note the printing (e.g., "First Printing", "Second Printing") then compare your handbook's printing to the Final Printing available for your handbook's seminar season/edition listed here (if your current handbook is already a later printing for that edition, you probably won't realize much value in updating it).
Earthwork Software Services does not sell AGTEK software; for AGTEK sales, please call AGTEK at (925) 606-8197 or visit their web site at www.agtek.com.
Earthwork Software Services does not provide on-call AGTEK technical support services; AGTEK technical support is available on the web at www.agtek.com/support.html or by phone at (800) 248-3527.
If you don't have access to AGTEK technical support because (1) you're working on a weekend, (2) your AGTEK support subscription has expired, or (3) your're not a registered AGTEK customer (you purchased "used" AGTEK software from a third party), you can ask for help from other AGTEK users by joining the LinkedIn® AGTEK Users Group and posting your questions there. Actually, even if you are a registered AGTEK customer with access to technical support, the AGTEK Users Group is a great place to ask questions or exchange tips and ideas with other AGTEK users.
Earthwork Software Services does not provide quantity takeoff or grade control modeling services but we have compiled a list of third-party AGTEK consultants that do provide such services.